My wife, Allison, and I traveled to Azul Fives resort in Playa del Carmen, Mexico in early November for our honeymoon. First, I have to say that our friends at Cruise Holidays worked extremely hard to get us a great deal on a fantastic resort and made every effort to make our honeymoon perfect.
We arrived in Cancun on November 10th and the guys from Lomis Travel took great care of us. They met us right outside the terminal and left no doubt as to where we needed to go or who we needed to see to get our ride to Azul Fives set up. The ride was quick and the driver was good. I, personally, was a bit nervous about the whole deal as I had not been out of the country, and I never felt uncomfortable for a second.
When we arrived at Azul Fives we were greeted with tons of smiling faces to take our bags, check us in, give us a glass of champaign, and they would have done anything else we asked. They delivered our bags to our room and checked us in quickly. I was also a bit worried about the language barrier and there was never a time that my terrible attempt at Spanish hindered me.
When we arrived at our room, my wife and I were floored. It was amazing! The suite upgrade put us in a huge room that sported a leather couch, full kitchen (with a stocked refridgerator), king size bed, garden tub, 1 1/2 bath, two flat screen televisions, a dining table that seats 8, and beatiful views out of both decks, yes both!
The facilities at Azul Fives were equally as amazing. The pools that run throughout the entire complex make a fun, river-type wading experience that has many food and drink stops along the way to get to the beach. The bartenders and servers at every pool bar treated us and every guest as if we were VIPs. Never an empty drink or empty stomach and you couldn't look to any Azul Fives Employee without seeing a smile.
The huge infinity pool that was beachside also had the same great service, but offered one of the most beautiful scenes that I have ever seen. The edge literally disappears into the ocean. Employees also host water aerobics and pool volleyball in this pool on certain days of the week.