Travel Guard and Royal Caribbean International
Take Good Care of Our Clients
I wanted to share with you a great testimonial on Travel Guard and RCCL.
I had 2 sisters in their 60's,one of their daughter's in her 40's, and their 95
year old mom traveling on the Majesty this past week. They did the 4 day
Mon - Fri. Three of these women were stranded on Friday evening after getting
off the ship in Miami. They had a great cruise, but 2 of them experienced food
poisoning the day before somewhere in Key West, and it hit them that next
morning. RCCL got them off the ship in Miami, and the daughter went ahead
and came home. The other 3 stayed back. Their 95 year old mom had to be
hospitalized. Travel Guard took care of them, and got them a hotel, and booked
their flights home yesterday. Also impressive, was that while sitting in the Miami
airport waiting for their flights yesterday, Janet received a call from RCCL
hecking in on them to see if they got home ok!
Janet could not stop thanking me for setting them up with Travel Guard. They were a lifesaver from start to finish.
We were closed Friday evening when everything went down, but they were never left feeling alone with having
Travel Guard there. She was also amazed that RCCL took the time to follow up with them, and I have to say that
impressed me as well.
These are both 2 amazing companies, and I just thought I would share.